PRIVACY POLICY OF RENOVA HOME SERVICE

Effective Date: September 30, 2026

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Renova Home Service (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website, contact us, request an estimate, or inquire about our residential and commercial remodeling services.

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1. INFORMATION WE COLLECT

Information you provide

When you complete a contact form, request a quote, email us, or otherwise communicate with us, we may collect:

• Your name, email address, and telephone number.

• Your project address, city, or service location.

• Details about your property, remodeling needs, and project preferences.

• Photos, documents, or other materials you choose to submit.

• Records of your communications with us.

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Please do not submit Social Security numbers, payment card details, passwords, or other sensitive information through our general inquiry forms.

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Information collected automatically

Our website platform and enabled service providers may collect technical information such as your IP address, browser type, device information, pages visited, referring website, and visit dates and times. Cookies and similar technologies may be used as described below.

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2. HOW WE USE YOUR INFORMATION

We use personal information to:

• Respond to inquiries and quote requests.

• Evaluate project needs and service availability.

• Prepare proposals and communicate about requested services.

• Coordinate consultations and project-related activities.

• Maintain customer and business records.

• Operate, secure, troubleshoot, and improve our website.

• Meet legal obligations and resolve disputes.

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If you separately subscribe to promotional communications, we may use your contact information to send those communications. You may unsubscribe at any time.

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3. HOW WE DISCLOSE INFORMATION

We may disclose information to:

Service providers: Companies that support website hosting, form processing, email, data storage, security, and other business operations.

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Project participants: Personnel, subcontractors, or other professionals when reasonably necessary to evaluate, coordinate, or perform services you request.

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Legal and safety recipients: Authorities or other parties when required by law, legal process, or reasonably necessary to protect rights, property, or safety.

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Business transaction recipients: Parties involved in a merger, acquisition, or transfer of business assets, subject to applicable privacy requirements.

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We may also disclose information at your direction or with your permission.

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4. COOKIES AND ONLINE TRACKING

Our website may use cookies and similar technologies to support essential functions, security, preferences, and—where enabled—analytics or marketing features.

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Depending on the tools enabled on the website, third-party providers may collect information about your online activities over time and across other websites or services.

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You can manage cookies through your browser settings and, where available, our website’s cookie preference controls. Blocking certain cookies may affect website functionality.

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California Do Not Track Disclosure

Our website does not currently change its behavior in response to browser “Do Not Track” signals. These signals are distinct from legally recognized opt-out preference signals, such as Global Privacy Control. Where applicable law requires us to honor an opt-out preference signal, we will do so.

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5. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to social media platforms and other third-party websites. Clicking those links may allow the third party to collect information under its own privacy policy.

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Third-party features embedded on our website, if enabled, may also collect information. We encourage you to review the privacy policies of the services you use.

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6. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, providing services, maintaining business records, and meeting legal obligations.

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Retention periods depend on the type of information, our relationship with you, and applicable recordkeeping requirements.

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7. INFORMATION SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

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No website, electronic transmission, or storage system is completely secure. We cannot guarantee absolute security.

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8. YOUR PRIVACY CHOICES AND REQUESTS

You may contact us to request access to, correction of, or deletion of personal information you have provided. We will evaluate and respond to requests in accordance with applicable law. Certain information may need to be retained for legal, contractual, or recordkeeping purposes.

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We may need to verify your identity before fulfilling a request. Please provide only the information reasonably necessary for verification.

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You can unsubscribe from promotional emails using the instructions included in those messages or by contacting us. We may still send communications necessary to respond to your inquiries or manage your project.

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California residents may have additional rights under applicable privacy laws, including rights concerning access, correction, deletion, and opting out of certain uses or disclosures. The availability of these rights depends on the law’s applicability to our business and the circumstances of the request.

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9. CHILDREN’S PRIVACY

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information to us, please contact us so we can investigate and take appropriate action.

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10. CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes in our practices, website features, or legal requirements.

Updates will be posted on this page with a revised effective date. When required by law, we will provide additional notice or obtain consent.

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11. CONTACT US

For privacy questions or requests, contact:

Renova Home Service
Email: renovahomeservice2010@gmail.com
Phone: (213) 565-0548
Service Area: Los Angeles and surrounding communities, California.

Please include “Privacy Request” in your email subject line.

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